Effective Date: 02/03/2025

At Afriinet, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and app.

1. Information We Collect

We may collect personal information from users and tradespeople, including but not limited to:

– Name
– Contact information (email address, phone number)
– Location
– Payment information (if applicable)
– Service preferences
– User-generated content (reviews, ratings)

2. How We Use Your Information

We use the information we collect for various purposes, including:
– Connecting users with local tradespeople and service providers
– Improving our website and app functionality
– Communicating with you regarding your inquiries or services
– Processing payments (if applicable)
– Sending promotional materials and updates (with your consent)
– Analyzing usage trends to enhance user experience

3. Disclosure of Your Information

We may share your information with:
– Service providers and tradespeople to facilitate service connections
– Third-party vendors who assist us in operating our website and app
– Legal authorities if required by law or to protect our rights
– Business partners for marketing purposes (with your consent)

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take steps to protect your personal information.

5. Your Rights

You have the right to:
– Access and update your personal information
– Request the deletion of your personal information
– Opt-out of marketing communications
– Withdraw consent for data processing at any time

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and app. You can control cookie settings through your browser preferences.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at [email protected]

Complaints

If you have any complaints regarding our handling of your personal information, please contact us directly. We take all complaints seriously and will investigate your concerns promptly. You can reach us through the contact information provided on our website. We aim to respond to all complaints within a reasonable timeframe.

By using our website and app, you consent to the terms of this Privacy Policy.